We live in a world where we expect answers fast. That’s why Dental Depot is excited to announce our latest move to provide our patients with the information they want, when they want it. Introducing the new Dental Depot chatbot, now active on all of our Dental Depot Facebook pages!
Our new chatbot makes it easier than ever before to find important information like office hours and locations, what to do in a dental emergency and more — all with just a few clicks of a button.
What’s a chatbot?
A chatbot is an instant messaging program that guides users through a conversation to help them find answers, ask questions and get help. If you’re familiar with voice assistants like Siri, Bixby or the Google Assistant – you’ve already been using chatbots!
Our chatbot is still learning, so we look forward to chatting with you and learning how we can improve and expand on our chatbots.
How do I use the chatbot?
Using the chatbot is simple, all you need is a Facebook account and access to a desktop computer or smartphone.
Go to the Facebook page for the location you would like to learn more about, and click the ‘Send Message’ button located at the top of the page, just beneath the cover image. From there, choose ‘Get Started’ in your messenger conversation at the bottom of your screen and follow the prompts to find the answers you need. If you ever get stuck, just click on the menu icon in the lower left side of your Messenger box and select, ‘Start Over.’
If you’re using the Facebook Messenger app, getting to the location you need to chat with is easy. Just go to your messenger home page and tap the search icon. Type ‘Dental Depot’ and select the Dental Depot office you would like to chat with, then click ‘Get Started.’ Follow through the prompts to find the answers you need, no matter what time of day it is. If you ever get stuck, just click on the menu icon in the lower left side of your Messenger box and select, ‘Start Over.’
What about Dental Depot Academy?
We’re glad you asked! A chatbot is in place for the Dental Depot Academy of Dental Assisting, too! The Academy’s chatbot is designed to help prospective students answer any questions they may have, whenever they have them! The chatbot provides all of the information of our website in a convenient conversation.
Well, that’s it! The only thing left to do is to give our chatbot a test run and see what you might learn. Have ideas on how to make our bot better? Send them to us in Facebook Messenger or tweet us at @DentalDepotOKC or @DentalDepotTuls. We can’t wait to chat with you!