BOAs are the first friendly faces our patients see when they enter our offices. They are responsible for checking-in patients and scheduling appointments, as well as keeping patient records up-to-date. As a BOA, you’ll build positive relationships and communicate information between our patients and the rest of the team.
Our PCCs act as interpreters between dentists and their patents, transforming proposed treatment options into actionable services. PCC’s use insurance breakdowns and fee schedules to determine the estimated benefits a patient will receive so they get the care they need with the financial flexibility they deserve. As a PCC, you will work closely with both the front office and clinical staff to ensure patients receive the care they need, are billed appropriately, and understand their benefits and treatment plan.
PASRs help patients get the most from their dental benefits and are responsible for collecting payments and billing insurances. As a PASR, you’ll develop conflict resolution skills and learn to work with insurance companies and Medicaid to ensure claims are filed and payments received.
Dental Depot’s office managers and assistant manager are responsible for ensuring their assigned offices operate efficiently. These leadership teams oversee daily office operations, solve conflicts, provide consistent feedback and guidance for team members, mediate patient concerns and more.
Dental Depot’s office managers and assistant manager are responsible for ensuring their assigned offices operate efficiently. These leadership teams oversee daily office operations, solve conflicts, provide consistent feedback and guidance for team members, mediate patient concerns and more.
The Leader in Training helps ensure that all aspects of the practice operate fluidly and effectively. This position conducts and helps train associates on establishing the highest level of patient care and satisfaction, including resolving patient complaints. Assist the Office Manager and Assistant Office Manager in evaluating the trainee for effectiveness of training and individual employee growth. This position will also learn the roles and responsibilities of an Assistant Office Manager and Office Manager. This position will serve as a trainer, patient care coordinator, patient account service representative or other administrative.
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