If there’s one thing we’ve learned from all of the interviews we’ve done with employees over the years, it’s that at Dental Depot, putting in the work, bettering your skills and learning new things opens doors to advance your career within the company.
Jessica Franco is one of those people who dared to reach and that’s why we’re celebrating her this month.
Jessica came to Dental Depot in February of 2017 after managing a store at Penn Square Mall.
“It was time for a change,” said Jessica. “And ever since I was little I’ve wanted to do something in the dental field.”
So, with a goal in mind, she came to Dental Depot.
“I started as a business office associate [BOA] at the [Northwest OKC] office, and then went over to the [Central OKC] office on 23rd,” Jessica said. “I was there for about six months and spent more time in the back than the front, always running back to operatories to translate for assistants.”
In the time she spent helping assistants with Spanish-speaking patients, Jessica got a taste of what it might be like to work on the clinical side of dentistry. It sparked an interest in her that she couldn’t ignore – she wanted to become a dental assistant.
The internship program, replaced now by the Dental Depot Academy of Dental Assisting, was an in-office training program that allowed fulltime employees to learn about assisting without disrupting their work schedules. The internship partnered experienced dental assistants with interns to teach over the course of several weeks. And that’s how Jessica met Gabe.
Now, some of you might remember Gabe Perez, another employee of the month who we honored back in December of 2017. Gabe was assigned as Jessica’s mentor while she was in the internship program and the two became fast friends.
When Jessica graduated the internship program she was moved back to Northwest OKC and joined Dr. Khalid Al-Zubi’s team as a dental assistant, where she’s been for a little over a year. Recently, and much to her surprise, Gabe also moved to the Northwest OKC office.
“I love having Gabe back in the office!” Jessica said. “To this day he still helps me so much and looks after me as I’m continuing to learn and grow as a dental assistant.”
And when her office was short on hygiene assistants, Jessica stepped up to help the team out and get some valuable experience on a different side of the office.
“I’m really proud of where I am right now. I’ve just been taking baby steps to get to where I am,” Jessica said. “Now I can look forward to maybe being a dental hygienist someday.”
Jessica said she sees herself staying at Dental Depot throughout her dental career and hopes to stay at the Northwest OKC location because of the comradery and office culture there.
When Jessica isn’t at work, she’s at home with her large family. She is the oldest of six siblings and enjoys spending time with her parents. Her family is very close knit and they enjoy cooking together, going to church every Sunday, and celebrating their Mexican-American heritage.
Jessica was nominated for Employee of the Month by her coworkers at Dental Depot Northwest OKC.
“Jessica has a pleasant chairside manner. All the kids love her and she is a very hard worker. She also stays very organized!” Carey Hayes, dental hygienist
“Jess is an awesome person! Always willing to help others. She has the nicest personality and always makes everyone laugh and smile. Dental Depot would not be the same without her!” Marlene Vazquez, dental assistant
“Jessica always makes me laugh. She always has a wonderful attitude and brings positivity to this office. She is a hard worker.” Lauren Cooper, leadership trainee
“She was my favorite intern. What is there to say other than she is a hardworking, friendly, sweet assistant! If any deserves this recognition, Jessica is definitely it!” Gabe Perez, dental assistant.
Dental Depot is a locally owned and operated family company. As such, we believe that the incredible group of doctors, hygienists, assistants and staff that make up Dental Depot are more than their job titles; they’re members of our extended family. In our family, we like to recognize when someone goes above and beyond, living the Dental Depot values. This May, we are proud to shine a spotlight on Employee of the Month Jessica Franco.